Legal

Privacy Policy

Last updated: 9 April 2026  ·  Applies to mixlock.io and all Mix Lock services

1. Who We Are

Mix Lock is operated as a sole trader by Paul Smith ("we", "us", "our"). For the purposes of UK GDPR, Paul Smith is the Data Controller.

2. What Data We Collect

We collect data in two contexts:

Mailing list sign-up (voluntary)

• Email address
• Primary DAW (e.g. Ableton Live, Logic Pro) — optional
• Years producing — optional
• Date, time, and source of sign-up (logged automatically by our email platform)
• IP address at time of consent (logged automatically for GDPR consent audit trail)

Licence purchase (via LemonSqueezy)

• Name and email address
• Payment details — processed and stored solely by LemonSqueezy; we never see or store card data
• Licence key and machine activation records

We do not use cookies, tracking pixels, or analytics scripts on this website.

3. Why We Collect It and Our Legal Basis

• Mailing list — Consent (UK GDPR Art. 6(1)(a)). You tick an explicit opt-in box. You can withdraw consent at any time.
• Purchase / licence — Contract performance (UK GDPR Art. 6(1)(b)). Required to fulfil your order and provide licence support.
• Legal obligations — Legitimate interest (Art. 6(1)(f)). We retain minimal purchase records as required by UK tax law.

4. What We Use It For

• Sending you the 10% discount code you signed up for
• Emailing you about Mix Lock product updates, new editions, and relevant offers (mailing list subscribers only)
• Delivering and supporting your Mix Lock licence
• Understanding what DAWs and experience levels our users have, to guide product development

We will never sell your data, share it with advertisers, or use it for any purpose beyond the above.

5. Who We Share Data With

We use the following third-party Data Processors under formal Data Processing Agreements:

• Mailchimp (Intuit Inc.) — email list management and delivery. Data may be stored on US servers; Mailchimp participates in the EU-US Data Privacy Framework. Mailchimp DPA
• LemonSqueezy — payment processing and licence management. LemonSqueezy Privacy Policy

No other third parties receive your personal data.

6. How Long We Keep It

• Mailing list — until you unsubscribe, or 2 years after your last interaction, whichever comes first
• Purchase records — 6 years from purchase date (UK tax / accounting obligation)
• Licence records — for the duration of the licence relationship

7. Your Rights

Under UK GDPR you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate data
• Erasure — ask us to delete your data ("right to be forgotten")
• Portability — receive your data in a portable format
• Object — object to processing based on legitimate interests
• Withdraw consent — unsubscribe from the mailing list at any time using the link in every email, or by contacting us directly

To exercise any right, email mixlockadmin@gmail.com. We will respond within 30 days. There is no charge for most requests.

8. Mailing List — Double Opt-In

When you sign up to our mailing list we send a confirmation email to the address you provided. Your subscription is not active until you click the confirmation link. This is called "double opt-in" and protects you from being added to our list without your knowledge.

9. Discount Code Terms

The 10% subscriber discount is subject to the following terms:

• One code issued per confirmed email address
• One redemption per person, applied to a single Mix Lock licence purchase only
• Cannot be combined with any other offer, promotion, or discount
• Valid until 31 December 2026
• No cash value; not transferable
• Mix Lock reserves the right to withdraw the offer at any time prior to a code being issued

10. Cookies and Tracking

This website does not use cookies, analytics tracking, or any third-party scripts. No cookie consent banner is required. If this changes, this policy will be updated before any tracking is introduced.

11. Complaints

If you believe we have handled your data unlawfully, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

We would always prefer to resolve any concern directly — please contact us first at mixlockadmin@gmail.com.

12. Changes to This Policy

We may update this policy when our practices change. The "Last updated" date at the top will change accordingly. If you are a mailing list subscriber we will notify you of any material changes.